Return Policy

Hey there! At Rumelo, we're all about keeping things easy, especially when it comes to returns and exchanges. Here are the details:

 

Item Condition: 

Bikinis returned must be unused, folded neatly in original packaging, safety liners and star tags intact, and no signs of wear or wash. We would appreciate if the item is free of lotion, body oil, or makeup stains meaning that the merchandise must be in the original condition you received! If these conditions are not met, we reserve the right to refuse any merchandise sent back to us. 

  • If your bikini arrives looking less-than-perfect, don't stress. Shoot us an email by using our "Contact Us" form with your order number and a couple of pictures indicating the issue.
  • We'll work with you to make things right, whether that means a replacement, refund, or a little store credit to treat yourself later.

 

Return Period:

We understand that sometimes things don't quite click. No worries – you can return or exchange your item within 30 days of delivery. 

 

Final Sale Items:

Heads up! Final sale items are final. They're not eligible for returns or exchanges. 

 

Questions?

We're all ears! If you've got any questions, email us at through our "Contact Us" form. We're here to make sure your experience with us is nothing short of amazing.

 

Thanks for choosing Rumelo.